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Frequently asked questions
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Our average delivery time is 15 to 21 business days after ordering. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
WHAT IS THE PRODUCT ORIGIN?
All of our products are Premium 1:1 AAA+ Quality of International origin. We collaborate with one of the world’s most renowned 1:1 manufacturers and we guarantee exceptional craftsmanship and uncompromising quality.
HOW DO I FIND THE RIGHT SIZE?
If you are not sure about which size to choose, We advise you to check the size guide on the Product Page. All of the footwear come with normal fits.
DO I HAVE A PRODUCT WARRANTY?
Yes. We offer a warranty against manufacturing defects. If a defect is found, We provide a free exchange.
WHAT IF A PRODUCT IS OUT OF STOCK?
In the rare event that an item becomes unavailable, you can shop with complete peace of mind. If your order cannot be fulfilled due to an unexpected stock issue, you will receive a full refund immediately. Your trust and satisfaction remain our highest priority.
HOW MUCH SHIPPING COST?
We have an international FREE shipping policy.
WHAT IS YOUR RETURN POLICY?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.